Privacy policy

Data controller

Owner’s identifying details
Website: https://ideaweb.es
Brand: ideaWeb
Postal address: Cerro Milano 10, Offices, Madrid 28051
Company name: ideaWeb
Tax ID (NIF): 02237385Z
Email: info@ideaweb.es
Telephone: 914944524
Date of information: 21-03-2022

ideaWeb provides this privacy policy on the website https://ideaweb.es to inform you, in detail, about how we process your personal data and protect your privacy and the information you provide to us. If we make changes to it in the future, we will inform you via the website or through other means so that you are aware of the new privacy conditions introduced.

In compliance with Regulation (EU) 2016/679, the General Data Protection Regulation, and Organic Law 3/2018 of 5 December, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:

How do we collect your information?

We collect your personal information through different means, but you will always be informed at the time of collection by means of information clauses about the data controller, the purpose and legal basis of the processing, the recipients of the data and the retention period of your information, as well as how you can exercise the rights you have in data protection matters.

In general, the personal information we process is limited to identification data (name and surname, date of birth, address, ID number, telephone and email), contracted services, and payment and billing data.

For personnel management and recruitment, we collect academic and professional data in order to meet the obligations arising from maintaining the employment relationship or, where appropriate, to consider you for inclusion in our workforce.

ideaWeb uses social networks and this is another way of reaching you. The information collected through the messages and communications you post may contain personal information that is available online and publicly accessible. These social networks have their own privacy policies explaining how they use and share your information, so ideaWeb recommends that you consult them before using these networks to confirm that you agree with how your information is collected, processed, and shared.

Through our website we collect personal information related to your browsing via the use of cookies. To clearly and precisely understand the cookies we use, their purposes, and how you can configure or disable them, please consult our Cookies Policy.

For what purpose do we process your personal data?

At ideaWeb we collect and process your personal information in general to manage the relationship we maintain with you. The main purposes we have identified are the following:
Management and contracting of the products and services offered by our company
Channelling requests for information, suggestions, and complaints that you may send us
Keeping you informed about events, offers, products, and services that may be of interest to you through different communication channels, provided that you have given your consent
Management of the employment relationship, in the case of our employees
Management of the business relationship maintained with our suppliers
Management of personnel selection

Legislation

In compliance with Regulation (EU) 2016/679, the General Data Protection Regulation, and Organic Law 3/2018 of 5 December, on the Protection of Personal Data and guarantee of digital rights.

Data retention

At ideaWeb we only retain your information for the period necessary to fulfil the purpose for which it was collected, comply with the legal obligations imposed on us, and address any possible liabilities that may arise from fulfilling the purpose for which the data were collected.

If you wish to join our workforce and apply for one of our job positions, the data provided will become part of our job pool and will be kept for as long as the selection process lasts and for a maximum of or until you exercise your right to erasure.
Law on Infractions and Sanctions in the Social Order (obligations regarding affiliation, registrations, deregistrations, contributions, payment of wages…); Arts. 66 et seq. General Tax Law (accounting books…) 4 years
Art. 1964 Civil Code (personal actions without a special time limit) 5 years
Art. 30 Commercial Code (accounting books, invoices…) 6 years
Art. 25 Law on the Prevention of Money Laundering and Terrorist Financing 10 years

In any case, as a general rule, we will keep your personal information while there is a contractual relationship that binds us or you do not exercise your right to erasure and/or restriction of processing, in which case the information will be blocked and not used beyond its conservation, while it may be necessary for the exercise or defence of claims or some type of liability that must be addressed.

Data disclosure

In general, at ideaWeb we do not share your personal information, except for those disclosures that we must make based on imposed legal obligations.

We will not transfer your personal data to any third-party company intending to use them for direct marketing actions, except if you have expressly authorised us to do so, nor do we carry out data transfers to third countries.

Although it does not constitute a data disclosure, in order to provide the requested service it may be necessary for third-party companies acting as our suppliers to access your information to carry out the service we have contracted. These processors access your data following our instructions and may not use them for a different purpose, while maintaining the strictest confidentiality.

Likewise, your personal information will be available to Public Administrations, Judges, and Courts for the attention of possible liabilities arising from the processing.

International data transfers

There are no international transfers of your data to countries outside the European Economic Area (EEA).

With our suppliers we have agreed that, for the provision of the contracted service, they will use servers located within the EEA and if, in the future, we need to use servers located outside the EU, appropriate measures will be adopted, which will be incorporated into this Privacy Policy, guaranteeing that such providers are covered by the Privacy Shield agreement or that other appropriate safeguards exist.

User responsibility

By providing us with your data through electronic channels, the user guarantees that he or she is over 14 years of age and that the data provided to ideaWeb are true, accurate, complete, and up to date. For these purposes, the user confirms that he or she is responsible for the veracity of the data provided and will keep such information duly updated so that it reflects his or her real situation, being responsible for any false or inaccurate data provided, as well as for any damages, direct or indirect, that may result.

Data subject rights

Data protection regulations allow you to exercise your rights of access, rectification, erasure, and data portability and to object to and restrict processing, as well as not to be subject to decisions based solely on the automated processing of your data, where appropriate.

These rights are characterised by the following:
Their exercise is free, unless the requests are manifestly unfounded or excessive (e.g., repetitive in nature), in which case ideaWeb may charge a fee proportional to the administrative costs incurred or refuse to act
You may exercise the rights directly or through your legal or voluntary representative
We must respond to your request within one month, although, taking into account the complexity and number of requests, the period may be extended by a further two months
We are obliged to inform you about the means to exercise these rights, which must be accessible, and we may not deny you the exercise of the right solely because you have chosen another means. If the request is submitted by electronic means, the information will be provided by the same means where possible, unless you request otherwise
If ideaWeb does not act on the request, it will inform you, no later than one month, of the reasons for its inaction and the possibility of lodging a complaint with a Supervisory Authority

In order to facilitate their exercise, we provide links to the request form for each of the rights:
Form to exercise the right of access

Form to exercise the right of rectification

Form to exercise the right of objection

Form to exercise the right of erasure (“right to be forgotten”)

Form to exercise the right to restriction of processing

Form to exercise the right to data portability

Form to exercise the right not to be subject to automated individual decisions

To exercise your rights, ideaWeb provides you with the following means:
By written and signed request addressed to ideaWeb, Cerro Milano 10, Offices, Madrid 28051, Ref. Exercise of GDPR Rights
By sending a scanned, signed form to the email address info@ideaweb.es indicating in the subject Exercise of GDPR Rights
In both cases, you must prove your identity by enclosing a photocopy or, where applicable, a scanned copy of your ID card or equivalent document so that we can verify that we only respond to the data subject or their legal representative, in which case proof of representation must also be provided.

Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may lodge a complaint with the national supervisory authority by contacting, for these purposes, the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

Go up